Had a situation with a family member who got onto my account (due to my own stupidity) and managed to build up a 4 figure balance via card withdrawals. The support people couldn't have been more cooperative in terms of getting the account shut down immediately and the balance refund process set in place. They were very courteous and professional - something one might not expect from people in the adult entertainment line of work.
I've had less courteous, less efficient help from supposedly reputable businesses. While some might find the flirt-generated content a bit sketchy at times, the business side seems very professional and ethical.
I really can't say enough about how helpful they were.
Prompt, responsive and courteous problem resolution - even when the customer is the cause of the issue itself.
Nothing, as regards their customer service.