Overall a great experience. The site has improved a lot over the past year, they ask for suggestions and take them on board which is a bonus in my book, not to mention keeping us updated and they have very good customer service. Probably explains why they've been around for so long!
Good format, ease of use. Large selection of hosts to choose from.
Contests are biased. Hosts may only receive around 40% (so I'm told) but top girls get regular bonuses in contests which makes that up while others struggle for credits. Maybe introduce a special bonus if a hosts reaches a target in a month? All hosts must have the option to mute basic and guest members from chat. Repeated begging is annoying.