A model encouraged me to sign up so I made an account, became a VIP member ($40) and bought $50 in additional credits. About 1 hour into my experience, I was blocked from the website. There was absolutely no explanation, no email, nothing! I thought the site went down. I called customer service and no one was there. It took 2 days to reach someone (blocked Friday evening, contacted someone Sunday afternoon). The agent answered "Hello." almost they had just woken up or couldn't be bothered. There was no "Thank for for calling. How may I help you today?" I told them my situation and she said "Okay. Your account should be active in 5 minutes. Oh, did you give anyone any contact information: email, phone number, etc.?" I said "No." I was a bit taken aback but I thought perhaps it was a required question. Then I tried to log in later that day and still blocked! The website, I found out, did NOT have any technical glitches. This was a behavior others had experienced.
I have never seen a website try to actively block real customers after taking their money.
Excessive ads for non-VIP users
Will steal your money
Will block you from the website
CS is difficult to reach and slow to respond